Open Telekom Cloud for Business Customers

Data protection and compliance

Maximum safety for carefree working.

Our services fully meet the stringent requirements of GDPR. That’s why we made our product the first to be certified by an independent institute. As such, we can guarantee that Open Telekom Cloud offers the very highest security standards.

See our certifications


The Open Telekom Cloud – 100% compliant with the GDPR

Because the data centers of the Open Telekom Cloud are located in Germany and the Netherlands, your data will never leave Europe. As a result, you can rest assured that the General Data Protection Regulation (GDPR) is fully complied with at all times.

Open Telekom Cloud Data security hosted in Germany

Hosted in Germany and the Netherlands

Compliance with the GDPR depends on the location of a cloud provider’s data centers or where the personal data is stored and processed.
Does your business model only allow for data processing in Germany? Then we will provide your resources in the Open Telekom Cloud together with data backup in German data centers. Are you planning a project across multiple countries or do you value geo-redundancy with a distance of more than 200 kilometers between the data centers? Then our twin-core data center in Amsterdam is also available to you.

High data protection standards through "Auditor"

Specifications of the DSGVO checked by "TCDP 1.0"

As proof of German data protection, the Open Telekom Cloud was one of the first providers to receive the TCDP 1.0 certificate. The TCDP certification will be replaced in future by the "GDPR CC" certification, with the aim of applying European data protection in a sustainable manner. "GDPR CC" enables us to demonstrate the compatibility of your data processing processes with the data protection requirements of the DSGVO.

Cloud meets compliance

Cloud meets compliance

With the Schrems II ruling of July 2020, which overturned the EU/US Privacy Shield, it is clear that cloud offerings serving European users must comply with European standards. At the same time, it is also in the interest of many European companies to retain full control over their data - this is one of the key points addressed by the European GAIA-X initiative. With the Open Telekom Cloud, companies kill two birds with one stone: they retain full data sovereignty and avoid risks arising from the US Cloud Act or Schrems II.

Open Telekom Cloud Data Security Industry specific regulations

Compliance with industry-specific regulations (German Law)
– professional secrecy holders & social data

The Open Telekom Cloud facilitates the secure processing of data of professional secrecy holders according to § 203 of the German Criminal Code (StGB), e.g., elected attorneys, doctors, auditors or legal departments in companies and social data in accordance with Section 35 of the German Social Security Code I (§ 35 SGB I), e.g., data from health insurance companies or medical clearinghouses.

With the agreement on the protection of secrets, Telekom commits itself to the professional secrecy holder to keep the specially protected data secret and thus also takes into account the requirements under professional law for the use of cloud services. Find out more

Dr. Melanie Stein, attorney from Telekom's Law & Integrity department

The standard social data secrecy obligation for employees and service providers operating on the Open Telekom Cloud means that those providing social benefits can use the Open Telekom Cloud to host data covered by social service data secrecy in the cloud without any contractual adjustments or legal coordination. Find out more

Antje Rom, in-house lawyer at Deutsche Telekom


Our certifications

To meet the very latest security and data protection requirements, all of our services are subject to strict rules and are regularly checked by independent specialists.

Independent certifications

Open Telekom Cloud Data security Tisax

TISAX

Certification of all IT applications in the interconnected automotive industry.


Find out more

Open Telekom-Cloud Datenschutz Privacy Security

Privacy and security assessment

PSA takes an integral part of ensuring data privacy and security for our customers, which is validated in the ISO27001 Audits by DEKRA.

Find out more

Open Telekom Cloud TCDP Certification

TCDP 1.0

Data protection requirement for order data processing certified by DEKRA.


Download certificate

open-telekom-cloud-SOC_NonCPA

SOC 1

The SOC 1 Report (System and Organization Controls Report) focuses on internal control over financial reporting.

open-telekom-cloud-SOC_NonCPA

SOC 2

The SOC 2 report focuses on security, availability, processing integrity, confidentiality, and privacy of a system.

open-telekom-cloud-BSI-C5

BSI C5

The BSI Cloud Computing Compliance Criteria Catalog (BSI C5 for short) describes the minimum requirements for information security for cloud services.

Contact us, if you have any questions to the above reports.

ISO 27000 Family

Open Telekom Cloud Information security system

ISO/IEC 27001

Certification of establishing, implementing, maintaining and continually improving an information security management system (ISMS).


Download certificate

Open Telekom Cloud ISO Data safety

ISO/IEC 27017

Certification of additional information security controls for the use of cloud services as part of the ISO/IEC 27000 family of standards.


Download certificate

Open Telekom Cloud ISO Data security

ISO/IEC 27018

Certification of protection of personally identifiable information (PII) in public clouds acting as PII processors with a Data Protection Management.


Download certificate

open-telekom-cloud-Planned-for-Q4-2022

ISO/IEC 27701

Certification of privacy extension to ISO/IEC 27001 to establish, implement, maintain, and continually improve a privacy information management system (PIMS).

Available Q4 2022

Other ISO Certifications

Open Telekom Cloud ISO Quality Management

ISO 9001

Certification of establishing, implementing, maintaining and continually improving a quality management system (QMS).


Download certificate

Open Telekom Cloud ISO Environmental Management

ISO 14001

Certification of establishing, implementing, maintaining and continually improving an environmental management system (EMS).

Download certificate

Open Telekom Cloud ISO Service Management

ISO/IEC 20000-1

Certification of establishing, implementing, maintaining and continually improving a service management system (SMS).


Download certificate

Open Telekom Cloud ISO Business Continuity Management System

ISO 22301

Certification of establishing, implementing, maintaining and continually improving a business continuity management system (BCMS).

Download certificate

Telekom certifications

Open Telekom Cloud ESARIS safety standards

ESARIS

Internal enterprise security architecture seal

Download certificate


What we mean by security

Open Telekom Cloud security data centers

Our data centers

Open Telekom Cloud Zero Outage

Zero Outage

Book now and claim starting credit of EUR 250* (code: 4UOTC250)

24/7 Service
Take advantage of our consulting services!

Our experts will be happy to help you.

We will answer any questions you have regarding testing, booking and usage – free and tailored to your needs. Try it out today!

Hotline: 24 hours a day, seven days a week 

0800 33 04477 from Germany
+800 33 04 47 70 from abroad

* Voucher can be redeemed until December 31, 2021. Please contact us when using the voucher for booking. The discount is only valid for customers with a billing address in Germany and expires two months after conclusion of the contract. The credit is deducted according to the valid list prices as per the service description. Payment of the credit in cash is excluded.

  • The Open Telekom Cloud Community

    This is where users, developers and product owners meet to help each other, share knowledge and discuss.

    Discover now

  • Telefon

    Free expert hotline

    Our certified cloud experts provide you with personal service free of charge.

    0800 33 04477 (from Germany)

    +800 33 04 47 70 (from abroad)

    24 hours a day, seven days a week

  • E-Mail

    Our customer service is available free of charge via E-Mail

    Write an E-Mail