Open Telekom Cloud for Business Customers

Personal support from experts

First-class support included

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Personal

After your initial contact with us, you will receive the number and email address of one of our consultants. Our experts will be ready to help you with any questions you may have.

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Competent

The Open Telekom Cloud support team consists of consultants with great technical expertise and outstanding product knowledge. Thanks to regular training, they can assist you with all your queries.

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Around the clock

In order to provide you with the best possible service, our central hotline is available 24/7.

+800 33 044770 from abroad
0800 33 04477 from Germany


The four steps to the cloud

Whether you need answers to basic questions or require technical consultation, our experts will accompany you through your entire migration in four structured steps.

Round chart showing migration process.

Introduction

  • Presentation of the Open Telekom Cloud
  • Description of method of functioning and possibilities
  • Live demonstration

Analysis and planning

  • Determination of your personal requirements
  • Analysis of your needs
  • Analysis of your existing IT infrastructure
  • Consultation on technical issues and your digitalization strategy

Implementation

  • Support with your online booking
  • Initial setup of your console
  • Onboading support (60 minutes)

Operation

  • Questions on billing
  • Questions on the contract
  • Technical support during operation

Additional service option

Viele Hände zusammengestreckt.

Enterprise Agreements

The Open Telekom Cloud offers enhanced support resources to large companies on request. You can benefit from the following and more:

  • Faster response times
  • Improved resource tracking
  • Dedicated service and delivery management

Request price now

 

Book now and claim starting credit of EUR 250* (code: 4UOTC250)

Take advantage of our consulting services!
Our experts will be happy to help you.
We will answer any questions you have regarding testing, booking and usage – free and tailored to your needs. Try it out today!

Hotline: 24 hours a day, seven days a week 
0800 33 04477from Germany
+800 33 04 47 70from abroad

* Voucher can be redeemed until December 31, 2022. Please contact us when using the voucher for booking. The discount is only valid for customers with a billing address in Germany and expires two months after conclusion of the contract. The credit is deducted according to the valid list prices as per the service description. Payment of the credit in cash is excluded.

 
  • Communities

    The Open Telekom Cloud Community

    This is where users, developers and product owners meet to help each other, share knowledge and discuss.

    Discover now

  • Telefon

    Free expert hotline

    Our certified cloud experts provide you with personal service free of charge.

    0800 33 04477 (from Germany)

    +800 33 04 47 70
     (from abroad)

    24 hours a day, seven days a week

  • E-Mail

    Our customer service is available free of charge via E-Mail

    Write an E-Mail