Open Telekom Cloud for Business Customers

Personal support from experts

First-class support included

Open Telekom Cloud Personal support


After your first contact with us you will receive the telephone number and email address of your personal contact. You will therefore always have the same point of contact who is always informed about your situation.

Open Telekom-Cloud Competent support


The Open Telekom Cloud support team consists solely of consultants with great technical expertise and outstanding product knowledge. Thanks to regular training, they can assist you with all your queries.

Open Telekom Cloud Experts support around the clock

Around the clock

Our central hotline is available for you 24 hours a day, seven days a week. Should your personal consultant not be available, another trained colleague will ensure that you still receive the service you need.
0800 33 04477 from Germany

The four steps to the cloud

Whether you need answers to basic questions or require technical consultation, our experts will accompany you through your entire migration in four structured steps.

Open Telekom Cloud expert support migration


  • Presentation of the Open Telekom Cloud
  • Description of method of functioning and possibilities
  • Live demonstration

Analysis and planning

  • Determination of your personal requirements
  • Analysis of your needs
  • Analysis of your existing IT infrastructure
  • Consultation on technical issues and your digitalization strategy


  • Support with your online booking
  • Initial setup of your console
  • Onboading support (60 minutes)


  • Questions on billing
  • Questions on the contract
  • Technical support during operation

Additional service option

Open Telekom Cloud Enterprise Agreements

Enterprise Agreements

The Open Telekom Cloud offers enhanced support resources to large companies on request. You can benefit from the following and more:

  • Faster response times
  • Improved resource tracking
  • Dedicated service and delivery management

Request price now

Download flyer

Book now and claim starting credit of EUR 250* (code: 4UOTC250)

24/7 Service
Take advantage of our consulting services!

Our experts will be happy to help you.

We will answer any questions you have regarding testing, booking and usage – free and tailored to your needs. Try it out today!

Hotline: 24 hours a day, seven days a week 

0800 33 04477 from Germany
+800 33 04 47 70 from abroad

* Voucher can be redeemed until December 31, 2021. Please contact us when using the voucher for booking. The discount is only valid for customers with a billing address in Germany and expires two months after conclusion of the contract. The credit is deducted according to the valid list prices as per the service description. Payment of the credit in cash is excluded.

  • The Open Telekom Cloud Community

    This is where users, developers and product owners meet to help each other, share knowledge and discuss.

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  • Telefon

    Free expert hotline

    Our certified cloud experts provide you with personal service free of charge.

    0800 33 04477 (from Germany)

    +800 33 04 47 70 (from abroad)

    24 hours a day, seven days a week

  • E-Mail

    Our customer service is available free of charge via E-Mail

    Write an E-Mail