Personal support from experts

First-class support included

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Personal

After your initial contact with us, you will receive the number and email address of one of our consultants. Our experts will be ready to help you with any questions you may have.

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Competent

The Open Telekom Cloud support team consists of consultants with great technical expertise and outstanding product knowledge. Thanks to regular training, they can assist you with all your queries.

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Around the clock

In order to provide you with the best possible service, our central hotline is available 24/7.

+800 33 044770 from abroad
0800 33 04477 from Germany

The four steps to the cloud

Whether you need answers to basic questions or require technical consultation, our experts will accompany you through your entire migration in four structured steps.

Introduction

Presentation of the Open Telekom Cloud
Description of method of functioning and possibilities
Live demonstration

Analysis and planning

Determination of your personal requirements
Analysis of your needs
Analysis of your existing IT infrastructure
Consultation on technical issues and your digitalization strategy

Implementation

Support with your online booking
Initial setup of your console
Onboading support (60 minutes)

Operation

Questions on billing
Questions on the contract
Technical support during operation

Additional service option

Enterprise Agreements

The Open Telekom Cloud offers enhanced support resources to large companies on request. You can benefit from the following and more:

Faster response times
Improved resource tracking
Dedicated service and delivery management

Request price now

Download Flyer

Book now and claim starting credit of EUR 250* (code: 4UOTC250)

Book now

Take advantage of our consulting services!
Our experts will be happy to help you.

We will answer any questions you have regarding testing, booking and usage – free and tailored to your needs. Try it out today!

Hotline: 24 hours a day, seven days a week

0800 3304477from Germany

+800 33044770from abroad

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* Voucher can be redeemed until December 31, 2024. Please contact us when using the voucher for booking. The discount is only valid for customers with a billing address in Germany and expires two months after conclusion of the contract. The credit is deducted according to the valid list prices as per the service description. Payment of the credit in cash is excluded.