After your initial contact with us, you will receive the number and email address of one of our consultants. Our experts will be ready to help you with any questions you may have.
The Open Telekom Cloud support team consists of consultants with great technical expertise and outstanding product knowledge. Thanks to regular training, they can assist you with all your queries.
In order to provide you with the best possible service, our central hotline is available 24/7.
+800 33 044770 from abroad
0800 33 04477 from Germany
Whether you need answers to basic questions or require technical consultation, our experts will accompany you through your entire migration in four structured steps.
The Open Telekom Cloud offers enhanced support resources to large companies on request. You can benefit from the following and more:
Use Cloudia, our smart AI chatbot! Get precise, reliable answers to your cloud-related questions – quickly, clearly, and reliably.
*Only one voucher can be redeemed per new customer. It is valid for two months from the contract date. When ordering the voucher via the link provided to the e-shop, a voucher worth €1,000 is already automatically applied; entering another voucher is not required or possible. The discount volume will be offset against the valid list prices according to the service description. No cash payout is possible. The information for accessing the LLMs will be sent by email one day after the voucher is booked. The tokens are valid in October and November.
The Open Telekom Cloud Community
This is where users, developers and product owners meet to help each other, share knowledge and discuss.
Free expert hotline
Our certified cloud experts provide you with personal service free of charge.
0800 3304477 (from Germany)
+800 33044770 (from abroad)
24 hours a day, seven days a week
Write an E-Mail
Our customer service is available free of charge via E-Mail
AIssistant Cloudia
Our AI-powered search helps with your cloud needs.