Open Telekom Cloud for Business Customers

Support

Working together to make your company successful

From the initial contact to error-free operation, the Open Telekom Cloud experts are happy to help you in person. And best of all, telephone and email support is already included in our offer.

Whatever the question, your personal contact person will always be happy to help

We believe that good service is an essential part of a good offer, which is why you will have a personal point of contact for all queries relating to the Open Telekom Cloud. Unlike other cloud operators, we do not charge extra for this service.

Open Telekom Cloud Personal support from experts
Open Telekom Cloud 24/7 Support

Feel free to call us

0800 33 04477 from Germany

Acquire or expand your Open Telekom Cloud expertise with our helpful training and certification offerings

Moderated user trainings

Training Courses

Learn the basics of the Open Telekom Cloud either directly from experts, or use the professionally prepared e-learning materials. Choose between online self-training and hosted training courses to receive the offer perfectly suited for your business.

Open Telekom Clou Certification

Open Telekom Cloud certification

Thanks to convenient certification as part of a dedicated e-learning course, you can confirm your knowledge of the Open Telekom Cloud and grab the attention of third parties by demonstrating your competence.


A man showing a woman something on his screen

Open Telekom Cloud Community

The community offers you these and other possibilities:

  • Network with people who share similar know-how
  • Ask the community questions about your problems
  • Join forums and participate in discussions
  • Community Manager: Stefan-Adrian Demele

    For me, a community consists of the most different personalities, who feel connected by common interests. We would also like to see this multifaceted exchange.

    Stefan-Adrian Demele, Community Manager

  • Junior Project Manager: Alisia Vogt

    You can't know everything, but everybody knows something different. Sharing this knowledge – that's what our community lives on.

    Alisia Vogt, Junior Project Manager


Help tools

Here you can find a quick and comprehensive guide to the most important tools that give you an independent insight into the world of the Open Telekom Cloud and the opportunities it offers.

A runner awaiting the starting signal

First steps

Obtain the essential knowledge to quickly launch your cloud projects. We will show you how to safely take your first steps in the world of the Open Telekom Cloud – from initial login to establishing workloads.

Open Telekom Cloud Tutorials Tutorials

The most important applications explained in detail.

Tutorials
Screencasts

Open Telekom Cloud Status Dashboard Icon Status Dashboard

Current status of the Open Telekom Cloud platform.

Status Dashboard

Release Notes Release Notes

Updates und new features of Open Telekom Cloud.

To Release Notes

Open Telekom Cloud Price list and service description Price list and service description

Our prices and services in detail.

Service description incl. price list
Billing examples

Training Training

Book various training packages as required.

User training courses
Certification

FAQ: frequently asked questions FAQ: frequently asked questions

Answers to possible questions and problems.

FAQ: frequently asked questions


Experts wanted! Share your technical tutorials and get paid.

Open Telekom Cloud Tutorial Trophy

Open Telekom Cloud Tutorial Trophy

The Open Telekom Cloud Community is a platform where users discuss best practices and share their knowledge. You wrote a detailed tutorial and want to share it with others? We honor such work with a reward of €300 for every published tutorial.


More information on the Open Telekom Cloud and cloud infrastructure

Open Telekom Cloud White papers White papers, studies, news

More PDFs

Open Telekom Cloud Interviews Summaries, interviews

More videos

Book now and claim starting credit of EUR 250* (code: 4UOTC250)
24/7 Service
Take advantage of our consulting services!

Our experts will be happy to help you.

We will answer any questions you have regarding testing, booking and usage – free and tailored to your needs. Try it out today!

Hotline: 24 hours a day, seven days a week 

0800 33 04477 from Germany
+800 33 04 47 70 from abroad

* Voucher can be redeemed until December 31, 2020. Please contact us when using the voucher for booking. The discount is only valid for customers with a billing address in Germany and expires two months after conclusion of the contract. The credit is deducted according to the valid list prices as per the service description. Payment of the credit in cash is excluded.

  • The Open Telekom Cloud Community

    This is where users, developers and product owners meet to help each other, share knowledge and discuss.

    Discover now

  • Telefon

    Free expert hotline

    Our certified cloud experts provide you with personal service free of charge.

    0800 33 04477 (from Germany)

    +800 33 04 47 70 (from abroad)

    24 hours a day, seven days a week

  • E-Mail

    Our customer service is available free of charge via E-Mail

    Write an E-Mail

  • Arrange an appointment

    Our Open Telekom Cloud experts provide you with free, non-binding and idividual support

    Arrange an appointment