In this article you will read about,
- what the Online Access Act is all about,
- how digitalization and modernization are being implemented in the German public administration
- and why public clouds like the Open Telekom Cloud can help.
Germany needs to become more digital. At least as far as the public administration is concerned. In the Digital Economy and Society Index 2020, Germany ranks 12th in the EU for e-government. The Online Access Act (OZG) came into force in 2017 to help the country catch up. The aim is to provide citizens and companies with digital access to all federal, state, and local government services by the end of 2022 at the latest – from applications for new passports to business registration forms. The law also states that the previously independent portals of the states and municipalities must be merged into a single portal network. "The availability of online administrative services in Germany is currently very heterogeneous and still very opaque for citizens and companies," says Jürgen Breithaupt, Squad Head Digital Administration/OZG at Deutsche Telekom Business Solutions. This, too, should be a thing of the past by the end of 2022.
However, simply making the 575 administrative services listed in Germany's so-called LeiKa public administration catalog available online is not enough to catch up digitally. "The law would already be complied with if citizens could find administrative services online and fill out forms digitally," says Breithaupt. But for sustainable transformation in public administration, fully digitalized processes are required. Meaning: "That the electronically-obtained data is also received and processed electronically in the responsible public administration areas."