From the initial contact to error-free operation, the Open Telekom Cloud experts are happy to help you in person. And best of all, telephone and email support is already included in our offer.

From the initial contact to error-free operation, the Open Telekom Cloud experts are happy to help you in person. And best of all, telephone and email support is already included in our offer.
We believe that exceptional service is a key part of a great offering. That’s why our support team is ready to assist you with any questions about the Open Telekom Cloud.
Cloudia, our smart AI chatbot, is also here to help – providing quick, accurate answers anytime, conveniently via chat.
The community offers you these and other possibilities:
Here you can find a quick and comprehensive guide to the most important tools that give you an independent insight into the world of the Open Telekom Cloud and the opportunities it offers.
The most important applications explained in detail.
Tutorials
Current status of the Open Telekom Cloud platform.
Status Dashboard
Updates und new features of Open Telekom Cloud.
To Release Notes
Our prices and services in detail.
Service description incl. price list
Pricing Models
Book various training packages as required.
Answers to possible questions and problems.
FAQ: General Questions
FAQ: Private Link Access Service (PLAS)
*Only one voucher can be redeemed per new customer. It is valid for two months from the contract date. When ordering the voucher via the link provided to the e-shop, a voucher worth €1,000 is already automatically applied; entering another voucher is not required or possible. The discount volume will be offset against the valid list prices according to the service description. No cash payout is possible. The information for accessing the LLMs will be sent by email one day after the voucher is booked. The tokens are valid in October and November.
The Open Telekom Cloud Community
This is where users, developers and product owners meet to help each other, share knowledge and discuss.
Free expert hotline
Our certified cloud experts provide you with personal service free of charge.
0800 3304477 (from Germany)
+800 33044770 (from abroad)
24 hours a day, seven days a week
Write an E-Mail
Our customer service is available free of charge via E-Mail
AIssistant Cloudia
Our AI-powered search helps with your cloud needs.