World-class data centers

Whether in Germany or the Netherlands, we offer two identical data centers at each site, the German ones being located 18 kilometers apart in Magdeburg and Biere. They are connected by a high-speed network and are thus sealed off from public networks. Our European data centers in the Netherlands work the same way. There are 550 kilometers between the region in Germany and that in the Netherlands, providing true geo-redundancy. 

The benefits of this twin-core and geo-redundant implementation are clear: Upon request, your data will be stored multiple times, so that operation can continue even if one of the data centers or an entire region suffers a complete failure. Moreover, the closed nature of all system components and the very latest encryption technologies guarantee that only authorized people can gain access to the network.

Our European data centers need not shy away from comparisons with Fort Knox. Ramparts to prevent break-ins, meter-high security fences with barbed wire and hundreds of surveillance cameras and motion sensors send out a clear message: If you’re not authorized, you can’t come in. This concept is continued inside the centers with security door systems and hand-held scanners. Our inner sanctum, the server rooms, can only be accessed via an additionally secured bridge. The server racks are secured with code locks. And last but not least, specially trained security staff guard the entire campus around the clock.

Our physical security measures are complemented by a firewall and various intrusion detection systems that examine data streams for suspicious components such as malware. A range of encryption technologies ensure that the sensitive data of our customers can only be accessed by authorized employees. Moreover, more than 1,000 Telekom security experts worldwide are in permanent exchange in order to continuously develop all our systems. A special Cyber Defense team is dedicated to detecting and preventing attacks around the clock. If necessary, the Cyber Emergency Response team can then immediately intervene in the process and respond to any hacker attacks.

Fire protection in the data center is crucial for safe operation and the availability of our customers' data. State-of-the-art technology and the associated operating processes enable an exceptionally high level of safety. Regular training of extreme situations and expert knowledge help to manage the risks effectively.
 
The Magdeburg/Biere data center has the following features:

• VESDA: Very Early Smoke Detection Apparatus – early fire detection with aspirating smoke detectors.
• Sophisticated room concept with self-sufficient fire protection cells
• Cell protection in F90 quality – Fire-resistant for at least 90 minutes
• Automated transfer of detected fire events to the fire department control center
• Nitrogen gas extinguishing system allows extinguishing of individual fire protection cells
• Safety distance between locations and on the building campus increase safety
• Cable runs for power and data on separate routes into the fire protection cells ensure availability
• Regular black-building tests and partial shutdowns to simulate major incidents
• On-site appointments with the fire department and integration into the BOS authorities' radio system enable effective communication in the event of an emergency.