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Calvi Insight – Turn the bill into an asset

Calvi is there to help you and your customers by reducing bill processing efforts via an Electronic Bill Presentment (EBP) portal that uses advanced analytics and expense management capabilities. With a proven track record of success of 25+ years, Calvi deliver a best-in-class solution that will improve your customer experience.

Product Type: App, SaaS
Provider: Calvi Business Software B.V.
Website: https://www.calvi-insight.com

 

Unleash the full potential of your bill

The accessible Bill Presentment & Communication solution Calvi Insight consists of six modules and is sure to wow your customers, regardless of their size and type. Calvi Insight enables Communications Service Providers (CSPs) to create positive experiences throughout the entire billing journey. Their solution ensures complete symbiosis between your offline and online bill communications and has been proven to decrease your operational costs, all while increasing your customers' online engagement and satisfaction.

 

Key Features of Calvi Insight

Bill Presentment

Create the ultimate self-service billing experience by enabling customers to view, analyze and manage their bills with the intuitive EBP portal. Bills and related customer information from different source systems come together in one user-friendly and interactive online portal. Calvi makes bills hassle-free for all your customers, from small businesses to large corporates, by providing them with all the relevant bill analytics in an easy-to-navigate and comprehensive dashboard that can be customized to fit the individual users' needs.

 

Expense Management

Large customers often receive bills that consist of hundreds of pages and expect their CSP to provide them with the tooling and business intelligence needed to analyze these high-complexity bills. Calvi works across all business segments to simplify complex billing and enable customers to make better decisions through the Telecom Expense Management (TEM) feature. With Calvi, monitoring and managing telecom expenses has never been easier.

 

Personalized Bills and Notifications

Billing information is communicated to the customer via the channels and bill of their choice, so that the contents and the layout of the message seamlessly match their information needs. Communication through personalized bills and proactive notification help identify pain points the customer may have and prevent them from turning into more serious problems, resulting in stronger customer relationships, lower costs-to-care, and increased customer effort scores.

 

At a time where the bill is still a technical subject for CSPs, it was refreshing to see how Calvi worked around this notion. They truly understand the customer journey surrounding the bill, and they offered us the possibility to provide transparency in our communications with our customers. They were able to increase bill-acceptance, while simultaneously molding it into a manageable process.

Manager Billing Analysis, Tele 2


Contact us now

Are you interested in the solution from Calvi Business Software B.V.? We will be happy to answer your questions during a free consultation!

 
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