Even before the certification, SAP and the Open Telekom Cloud worked hand in hand when it came to software and database applications. Deutsche Telekom provided support for the platform. When it came to SAP applications, customers took care of their systems on their own. That is still possible, of course, but anyone wishing SAP support for productive SAP systems to have greater peace of mind can opt for the certified operating model that uses specific Flavors for various applications. Customers simply order the Open Telekom Cloud with SAP support as usual online or from their Deutsche Telekom service partner. SAP will then accept service tickets for applications and coordinate with Deutsche Telekom when platform support is required.

Specific Flavors for SAP applications

Even before the certification, SAP and the Open Telekom Cloud worked hand in hand when it came to software and database applications. Deutsche Telekom provided support for the platform. When it came to SAP applications, customers took care of their systems on their own. That is still possible, of course, but anyone wishing SAP support for productive SAP systems to have greater peace of mind can opt for the certified operating model that uses specific Flavors for various applications. Customers simply order the Open Telekom Cloud with SAP support as usual online or from their Deutsche Telekom service partner. SAP will then accept service tickets for applications and coordinate with Deutsche Telekom when platform support is required.

Anyone wanting support from SAP for productive SAP systems can opt for the certified operating model using specific Flavors

For example, applications like AnyDB and NetWeaver use Flavors with two to 32 vCPUs and eight to 128 GB RAM (h1.large.4, h1.xlarge, h1.2xlarge, h1.4xlarge und h1.8xlarge). To operate applications like Suite on HANA and Business Warehouse on HANA, the Flavor provides e1.8xlarge (32 vCPUs, 940 GB RAM) and e2.9xlarge (36 vCPUs, 890 GB RAM). Further certification is ongoing: Soon the Flavor e1.4xlarge (16 vCPUs, 470 GB) and e2.4xlarge (18 vCPUs, 445 GB) for smaller HANA environments will also enjoy SAP support.

Booking the SAP portfolio on demand

Customers now have the ability to combine the certified performance of the Open Telekom Cloud with the security of SAP support: The Open Telekom Cloud has a solution for those firms seeking to update their aging SAP infrastructure or enter the HANA and S/4 world. They can operate entire productive systems without having to build their own data centers. Whether for themselves or as an SAP provider – the entire SAP portfolio is scalable and available on demand. The only requirement? “As is normal for cloud providers hosting SAP productive systems, at least one Gold-level Enterprise Agreement is necessary for Telekom support,” says Max Guhl, a Product Manager for the Open Telekom Cloud. Even when users are new to SAP HANA, working on proof of concepts or simply want to set up training systems, Deutsche Telekom’s public cloud offering is the right choice.

Operating individual SAP environments

Moreover, customers still have the option of letting Deutsche Telekom operate their SAP environments entirely from the Open Telekom Cloud. Deutsche Telekom handles both overall responsibility and support in this model. “No matter what our customers have planned, the Open Telekom Cloud offers complete flexibility and transparent pricing when it comes to the topic of SAP,” says Max Guhl..